HIF has released its 2023/24 Annual Report.
Nearly 100,000 adults and their dependants chose to trust their health with HIF, with the Fund processing over 500,000 claims and paying out $144 million dollars in benefits to its members in the last financial year.
HIF also supported members by:
- increasing dental benefits on our set benefit products for the most frequently used services.
- expanded provider coverage for skin cancer screening services on eligible Extras cover.
- added unlimited emergency ambulance on all domestic Hospital products.
- included insulin pumps and dialysis for kidney failure on Silver Plus Hospital.
- included sleep studies, unrestricted palliative care and unrestricted rehabilitation on Silver Hospital.
- launched Sleep Eazzzy with HIF. Partnered with digital sleep app SleepSpace and early parenting support provider Nourish Baby.
Chief Executive Officer Justin James thanked HIF members for their loyalty and reinforced the Fund’s commitment to ensuring it demonstrates the value of private health insurance to its members via partnerships and product innovations.
“After several years of sustained financial performance, our priority continues to be investing in our members’ experience. We want to ensure our members see value across our products, pricing and services, and that these are both compelling and competitive.
“We recognise that a for a substantial number of Australians who have private health insurance, keeping their budgets balanced is becoming increasingly difficult in the current cost of living crisis. This makes us even more motivated to demonstrate the value of private health insurance to our members.
“As we move into the new year, I am confident and buoyed for this next phase of HIF’s evolution, where product reform and our digital experience are central areas of focus. We will continue to renew community confidence in our industry and ultimately help our members live healthy lives,” concluded Mr James.
Click
HERE to view the 2023/24 Annual Report.