Our Virtual Health Care Programs

Our virtual care programs can connect you with specialized clinicians, from the comfort of your own home.

 

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HIF Virtual Care

Expert medical advice from the comfort of your home.
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Second Opinion

Get a second opinion on any medical diagnosis, treatment, or condition.
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Mental Health Navigator

Learn how to navigate the mental health system or receive an in-depth review of your mental health condition.

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Why join a health management program?

  • Access to a variety of support and education programs relevant to your health concern.

  • Personalised treatment and support pathways with expert clinicians

  • May help prevent future hospitalisations by getting on top of issues early

  • Easy to use, most programs can be accessed from the comfort of your home

How do I access Health & Wellbeing programs?

You can learn more about eligibility and how to access a specific Health & Wellbeing program on the designated program page. 

How do I know if I’m eligible for a Health and Wellbeing Program?

To determine your eligibility for a specific program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Will taking part in a Health and Wellbeing Program affect my premium?

If you’re eligible, taking part in a Health and Wellbeing Program is your choice. It won’t affect your premium or health cover in any way.

What are the costs associated with participating in a Health and Wellbeing Program?

There are no additional costs for eligible members.

Is my privacy and health data protected?

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.


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