The HIF story began back in 1954, when our organisation sprang into life as the Western Australian Government Railways Employees Hospital and Medical Benefits Fund Inc (trips off the tongue, doesn’t it?).
One name change and 24 years later, we became Health Insurance Fund of WA, an incorporated association under the Associations Incorporations Act 1895 (WA). Then, in June 2010, we changed our name again to Health Insurance Fund of Australia. We did this to reflect our increasingly nationwide membership base.
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Want to talk to a real person? Our friendly team are Australian based and waiting to take your call, so why not get in touch by dialing 1300 134 060. HIF welcomes calls through the National Relay Service if you are deaf, have a hearing impairment and/or speech impairment. Choose your access option (information here) and provide our phone number (08) 9227 4200 when asked by the relay officer.
Our contact centre is open Monday to Friday at the following times across the country:
6.00am to 5.00pm WA
7.30am to 6.30pm NT
8.00am to 7.00pm QLD
8.30am to 7.30pm SA
9.00am to 8.00pm ACT,NSW,TAS,VIC
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