Mental Health Programs & Support for HIF Members

To determine your eligibility for a specific mental health program, you can contact us on 1300 134 060 or complete a general enquiry form on our website. Alternatively, you can review the eligibility for each program on the dedicated program page.

Mental health refers to your emotional, psychological and social wellbeing. It can influence how you think, feel and respond to everyday situations, as well as how you cope with stress and manage daily life.

Mental health can change over time, which is why access to the right support is important when you need it.

If you’re eligible, taking part in a mental health program or other Health & Wellbeing Program is entirely your choice. It won’t affect your premium or health cover in any way.

There are no additional costs for eligible members accessing approved mental health programs under HIF’s Health & Wellbeing Program framework.

The personal information that you provide is used and disclosed only for the purpose of confirming your eligibility and delivery of the program.

HIF offers a range of mental health support services, including structured programs, digital tools and access to guidance through trusted providers. Availability depends on your eligibility and level of cover.

Some programs may provide access to structured or guided support options that help support mental health and wellbeing, depending on your eligibility.

Some mental health support services are designed to support both individuals and their families, offering guidance and resources where appropriate.

You can review eligibility on each program page or contact HIF directly to find the most suitable mental health support services for your needs.

HIF partners with trusted providers to offer mental health support services that are accessible and practical for members. These programs are designed to improve access to care and provide support outside of traditional healthcare settings.

Our focus is on helping members feel supported, informed and confident in managing their mental health.

Mental health support services in Australia are designed to help individuals access care, guidance and resources at different stages of their wellbeing journey. These services can include early intervention programs, ongoing support and access to healthcare professionals.

HIF’s mental health support services are designed to complement the broader healthcare system, helping eligible members access additional support where appropriate.

Mental health support services can include a range of options depending on your needs:

• Emotional and wellbeing support programs
• Access to structured mental health support services
• Digital tools and remote support options
• Support groups for mental health and guided programs

These services are designed to complement your health cover and provide additional support when you need it.

Mental health support services for individuals may include access to structured programs, guidance and tools designed to help manage wellbeing. These services can support both early intervention and ongoing care.

HIF’s programs aim to provide accessible support that helps members better understand and manage their mental health.

Mental health challenges can affect not only individuals, but also their families and support networks. Family mental health support services can provide guidance and resources to help loved ones better understand and support someone experiencing mental health concerns.

HIF’s programs are designed to support members and their families by providing access to appropriate support pathways where available.

Access to mental health support services depends on your eligibility and level of cover. Each program has its own criteria, so it’s important to review the program details or contact HIF to understand what options are available to you.