Need to make a claim? No problem, it’s easy with HIF. Visit our How to Claim page now for full details on how to lodge Hospital, medical and Extras claims.
Before you get started, you'll just need to ensure that your provider's fees are paid in full before uploading receipts. Find out more and view the full list of services that can be claimed online.
Need a claim form?
Our claim form makes it easy for HIF Members to submit a claim. Simply download the form, type directly into the fields within the PDF, sign in the space provided and make sure you save a copy on your computer (otherwise when you send us the document, it may be blank).
Don’t forget we also need you to send us the itemised original account and receipts. You can email the claim form to claims@hif.com.au and we’ll let you know once we’ve processed it for you.
Alternatively, you can mail your completed claim form and associated receipts to HIF free of charge to the following address:
- HIF Claims Department, Whadjuk Country, Reply Paid 84423, Perth WA 6847.
If you would like us to mail claim forms and reply-paid envelopes out to you, please call us on 1300 134 060 (or email claims@hif.com.au) and we'll be happy to pop some in the post.
Did you know that we have a mobile app for members?
We’ve now made it even easier to make Extras claims in an instant and access your membership info, policy details and claims history all in one place. Download the HIF app for free now from the Apple Store or Google Play Store.
Members can now make Extras claims online too!
Our online Member Centre gives you access to a range of services to help manage your policy with the click of a mouse, including lodging an Extras claim online. Even better, you’ll instantly see the estimated benefit payable!